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Amazon expands enterprise AI play with wider availability of its Q chatbot

Illustration by Alex Castro / The Verge

Amazon is doubling down on enterprise AI with the release of its AI chatbot Q, even as its competitors angle to offer more consumer-facing products.

Amazon announced Q in November and made it available only to a small number of users. In a post, Amazon CEO Andy Jassy writes that bringing Q to more people will help solve misalignment issues for developers.

The chatbot acts as an assistant for Amazon Web Services (AWS) users, learning from a company’s data and workflows so employees can ask questions about their business. Users can also ask Q questions about coding, HR information, or logistics, Amazon says.

Amazon’s AI focus has been largely turned toward other businesses, with most of its releases falling under the AWS banner. It o…

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